Delivery On Demand · Frequently asked questions
Clear answers.
Easy next steps.
What to know before requesting a courier or freight delivery in Florida.
Do I need an account to request a delivery?
No account is required. Use our courier or freight quote form, or call (407) 434-9574. We confirm availability and the total rate before booking.
Should I choose Courier or LTL Freight?
Choose Courier for documents, packages, auto parts, and smaller deliveries. Choose LTL Freight for pallets, commercial cargo, and partial truckloads. If you are unsure, tell us the piece count, dimensions, and total weight so we can help select the right service.
Where do you deliver?
We are based in Orlando and provide delivery services across Florida. Share your pickup and delivery cities or ZIP codes so we can confirm availability for your route and requested date.
Can I request same-day delivery?
Yes. Same-day and scheduled deliveries can be requested. Timing depends on the route, shipment, and available capacity. For an urgent request, call us and provide the pickup time and delivery deadline.
What information do you need for a quote?
Provide pickup and delivery locations, your preferred pickup date, contact details, and a description of the shipment. Include the number of pieces or pallets, dimensions, total weight, and any delivery deadline or access restrictions.
How is the delivery rate calculated?
The rate depends on the route, shipment size and weight, timing, vehicle, and any loading or unloading needs. We confirm the total rate before booking.
Do you offer liftgate service for freight?
Liftgate and pallet jack service can be requested for freight deliveries. Tell us whether a dock or forklift is available at pickup and delivery. If you are unsure what equipment is needed, select “I’m not sure — please advise” on the freight form.
Can you handle recurring routes or multiple stops?
We can review scheduled routes and multi-stop delivery requests. Share the locations, frequency, shipment details, and time windows so we can confirm a suitable arrangement.
Will I receive delivery updates and proof of delivery?
We provide shipment updates and proof of delivery. Let us know about any specific documentation requirements when requesting your quote.
Does submitting the form book my shipment?
No. The form sends a quote request. Our team confirms availability, the rate, and shipment arrangements before the delivery is booked.
How do I contact your team?
Call (407) 434-9574 or email support@deliveryondemand.co. For a new shipment, use the appropriate quote form below.
Ready to get your delivery moving?
Choose your service to send the details directly to our team.