Popular Questions
FAQ

We would be happy to answer your questions

Below you will find most frequently asked questions and answers about our couriers and delivery services.

There is no cost to register on the platform, it is totally free and easy to do, once your account is created, you can make shipments until the same day.

You can connect your online store or website to Delivery On Demand API effortlessly through our integrations. Also, you can easily enter orders by phone or use our pre-built web forms.

Enjoy peace of mindwith flat-rate pricing, based on your delivery route, size, weight, distance, urgency and pick-up location. Pricing starts as low as $10+

As today, the Delivery On Demand drivers network serve in all Florida State, From Miami To Jacksonville, From Daytona Beach, Orlando to Tampa, Reach Out our service team to find out if the service is available in your area. 

We have loading capacity from: cars / small SUVs, small cargo vans, regular cargo vans, pickup trucks, 16-foot box trux, 26-foot trucks with liftgate and pallet jack.

You can pay directly on the platform with a credit or debit card, you can pay with a credit card when you call the dispatch service by phone.

For businesses and individuals, you can apply for a credit after having performed 5 services in 30 days, contact support to receive the credit application.

Under applicable law, certain goods may be transported only under prescribed conditions and certain goods are prohibited from transportation.

It is the shipper´s responsibility to comply with current government regulations or laws applicable in each country. Shipments are subject to inspection and possible delay by customs or representatives of other government authorities.

We reserve the right to refuse or suspend transportation of any package which does not set out contact details for shipper and receiver and of goods.

We will not transport any goods which are prohibited by law or regulation of any federal, state, or local government in the origin or destination countries or which may breach any applicable export, import or other laws or endanger the safety of our employees, agents and subcontractors or the means of transportation.

Any shipment that is prohibited by applicable law or regulation including any federal, state, provincial, or local government in the origin or destination country will not be transported by Delivery On Demand.

Please contact support first if you have any hazardous materials.

You can connect with us via phone number 407-434-9574, via email at: [email protected], or via chat or clicking here.

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